The Growth Curve:
Engaging Spaced-out Employees

It’s like a scene from your favorite zombie film. The living-dead wander the halls, looking for something unknown. We’ve all observed this at the workplace. The reality is that for every engaged employee at your work, there are likely two who aren’t.

The benchmark State of the American Workplace study by Gallup pegged employee engagement at 30%. It’s even more anemic in Europe. Some of the biggest reasons employees space out: a lack of purpose, inadequate recognition or compensation.

As a business owner, dealing with sleepwalking employees is a serious drag on productivity – a Gallup poll indicated that disengaged employees cost U.S. companies around $500 billion per year.

And the empty-eyed can be a real buzzkill to a company’s culture.  Going Brad Pitt on them with a zombie-eradicating weapon isn’t an option, of course.

It takes brains more than brawn to defeat the zombies. The neuroscience shows us that embedded in the complexities of human motivation are a few simple truths:

  1. Humans want to be part of something bigger than themselves
  2. Humans want to be on a winning team

Our software, MyObjectives was built on those two principles.

By giving employees opportunities to think and do things they perceive to be connected to a greater cause and that’ll drive team success, we tap into a greater source of energy than the darker and lazier sides of our nature.

How does it work?

Involves them in the cause

Business owners usually are entrepreneurial types with a grand vision. Sometimes they’re not great at sharing this vision with their employees, or maybe there’s a desire to share but they lack the skill to do it.

MyObjectives provides a framework for translating the leader’s vision into a set of long-term goals that will drive the organization toward success over the next three to five years. Once those are in place, every employee on every team uses MyObjectives to create their own objectives that align to that vision. Those objectives are reviewed and approved by the business owner.

By involving employees in this process we’ve given them skin in the game, and we’re not talking gross-out zombie stuff. Teams and individuals become an active part of the company’s drive to success.

Forms the good habits

One of the most addictive elements of MyObjectives is the real-time scorecards and the ability to win badges and other visual awards as tasks and objectives are completed. Team feedback is constant and communication flows through the app, energizing team members daily.

It’s like the opposite of the dreaded annual yearly reviews, which tend to spawn disengagement like a Zombie Apocalypse.

With MyObjectives, all eyes are focused on the right work all of the time. The ability to raise your team score by completing an objective rallies team members to bring their best game.

Defines success in a fun way

Business owners define “game periods” in MyObjectives. They’re usually a three-month span – and an industry best practice. Teams push to reach what we call the “success zone” during the quarter. The max points a team can score is 1,000, but that doesn’t happen very often.

A baseball player hits .300 over a long career and they’re a candidate for the Hall of Fame. We think 70% success is pretty good, so we award teams for reaching 700 points. As teams approach 700 points, every team player amps up their effort in the final push for success.

Repeat

Once the quarter ends, team members gather and discuss what went right and what they learned. Then the focus shifts immediately to the quarter ahead and what each team member can do to push the organization further toward its long-term goals.

New objectives are crafted. Business owners ensure alignment across the organization. Then it’s “game on” all over again.

It’s a tough environment for zombies to survive. They’re going to want to engage in the fun that comes with being on a winning team and seeing with clear eyes how their work makes a difference.

Check out the earlier parts to our Growth Curve series if you haven’t already:

Solving Early Chaos
Delegating Without Fear

You might also like

Supercharging Business 2017

A group of management consultants gathered at our New York workshop last month, hungry to learn and discuss new methods for accelerating growth and ensuring sustainable progress in the New Year. They left with game-changing ideas and tangible tools that'll supercharge their clients’ businesses.

More of the F-word at Work

We found another partner who thinks, like us, that work should be more FUN. London-based Gamification Nation just signed on.

A Whole Lotta Achievements

Heading into the awards season, we’ve compiled our own highlight reel of outstanding performances in 2016. These partners may not win a Grammy or Oscar, but they rocked at dramatically improving their clients’ businesses. And they've won our coveted “Achieve” award.

Pure Potential

Pure Potential Development is a leadership and management development consultancy. The company works with leaders and teams at major blue-chip companies and fast-growing small- and medium-sized businesses to develop their people and to deliver greater value to their organizations.

Paul Niven

Paul Niven is a management consultant, an author and a public speaker on the subjects of corporate strategy and performance management systems, like the Balanced Scorecard.