Chuck Coonradt, CEO and Founder of The Game of Work, Inc. discusses key points from one of his bestselling books, Scorekeeping for Success.
Revitalize the Balanced Scorecard with Gamification
Paul Niven, President of the Senalosa Group, Inc. discusses how gamification can be used to revitalize the Balanced Scorecard.

Paul Niven is a management consultant, author, and noted speaker on the subjects of corporate strategy and the Balanced Scorecard. As both a practitioner and consultant, he has developed successful Balanced Scorecard systems for clients large and small in a wide variety of organizations, including Fortune 1000 companies, public sector, and nonprofit agencies.
His bestselling books have been translated into over fifteen languages. His latest is “Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution.” Other books include: “Roadmaps and Revelations,” (his first business fable, which provides practical solutions for strategic planning), “Balanced Scorecard Step by Step: Maximizing Performance and Maintaining Results,” “Balanced Scorecard Step by Step for Governments and Nonprofits” and “Balanced Scorecard Diagnostics.”
In addition to consulting and writing, he has delivered keynote addresses on business strategy and the Balanced Scorecard in cities around the world, including Washington, New York, Los Angeles, Chicago, Boston, Vancouver, Toronto, Mexico City, Ottawa, London, Stockholm, Reykjavik, Oslo, Helsinki, Dubai, Beirut, Riyadh, Singapore, Moscow, St. Petersburg, Bucharest, Copenhagen, and many others.