The Economic Payback of Employee Engagement

Since Gallup’s landmark workplace study in 2013 revealed employee engagement as the single-biggest crisis facing employers in the 21st century, much has been written about the subject. Scores of management and human resources consultants have opined a wide range of potential solutions in response to the shocking finding that only 30% of the workforce was engaged.

Over the past several years, many business tools have been developed to tackle the crisis. Companies large and small have dedicated significant resources to solve the issue, entire departments built to increase internal engagement within some organizations. Hundreds of millions of dollars have been spent on programs and perks designed to improve the happiness of employees and to encourage connections to corporate missions.

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