Our philosophy is pretty simple: MyObjectives is such a powerful tool that we feel a moral imperative to make it available to all organizations. The free version has all the features we were using when our growing success landed us among the Inc. 5000.
Use the free version. Most non-profits and academic institutions will get along with the free version just fine. Over time you'll recognize the value of the MyObjectives way and make an informed decision to subscribe to the Plus! features.
You will be billed in the denomination of the country you are registered. Currency conversion, tax collection and merchant fees are converted automatically.
Just add more users. If you are subscribing to the Plus! features, you'll get billed accordingly with your next billing cycle. The more value you find with more of your personnel using MyObjectives, the more our tiered pricing structure makes sense: Each tier is 2x the price of the previous, but each tier allows 5x the number of users. The more pervasive your use of MyObjectives is, the more of its value you'll realize, as the culture of repeating success cycles takes root within your teams (see our self-paced training to learn more about repeating success cycles).
Every business model has built-in assumptions, priorities and biases. All we can speak to is our business model: We see the support function as a part of our Product Improvement, Product Quality, Customer Success and Satisfaction teams' mandates. If you have to call Support, we had better learn from your call, to improve or fix MyObjectives. If you choose to call Support, we'd better be ready to receive your great idea!
So to charge for all of that would be, in our minds, counterproductive to our goal of making MyObjectives available to all organizations.
Yes, we provide phone and email support to customers from any location.
We offer secure online payments. Our secure online payment portal accepts Visa, MasterCard, Discover or American Express.